Privacy Policy

Friends club bears no responsibility for any other website linked from our website. When accessing a website not operated by Friends club, please be aware that such a website is independent of Friends club and that Friends club has no control over the content of such websites. An external link on our website does not imply that Friends club accepts any responsibility for the content of such a website or endorses its use. It is up to users to take precautions to ensure that whatever they choose for their own use does not contain destructive items such as computer viruses, worms, Trojan horses, etc. Friends club bears no responsibility and provides no warranty for third-party products. Please also note that the Friends club privacy policy does not apply to other websites linked from our website. Please review the privacy policy (if any) provided on those websites, which will apply directly to the use of those websites.

Friends club recognizes the importance of protecting the personal data it collects about users (hereinafter referred to as users) of its website (hereinafter referred to as the website). Personal data includes, but is not limited to, user data such as name, address, date of birth, phone number, and email address of users. Friends club intends to analyze and utilize user data to more effectively optimize user experience and inform users about new opportunities and benefits. By accepting this privacy and security policy, Friends club informs its users about how it collects, stores, and uses personal data. Our intention when collecting and using personal data is to strike a balance between our business interests and the legitimate interest of our users to protect their privacy.

When using the contact form on the website, registering for a VIP regular card, or on other occasions, you may express consent for Friends club to collect and use your personal data in the manner specified in the current version of the privacy policy. In the event of a change to this policy, we will publish a new version on the Friends club website. Therefore, always ensure you have the most current version of the privacy policy available.

When using the contact form or registering for a VIP regular card, Friends club collects your personal data that you provided on that occasion.

In addition, we may ask for your other personal data on other occasions, such as when entering contests or promotional events we sponsor, when responding to surveys (such as Friends Awards) and questionnaires, or when you send us an email. Whenever Friends club collects your personal data, we strive to inform you by including a link to this privacy policy, which is located on the relevant webpage, and, if required by law, by requesting your consent for the collection of personal data.

Our web servers also collect information about the domain names of website visitors. This is aggregate information used to measure the number of visits, average time spent on the website, record pages viewed, etc.

Friends club uses personal data to improve the website, for marketing and promotional purposes (e.g., informing its users about events taking place at Friends club); by analyzing user data, Friends club also evaluates website usage.

The website may also feature non-binding surveys asking for information, comments, or suggestions; they also provide an opportunity for site visitors to ask us questions. The information you provide helps us improve customer service and enhance the club's environment.

We also use collected personal data to target relevant marketing and advertising offers. This type of advertising may be carried out through advertising banners or promotional emails sent by Friends club, or another company under contract with Friends club.

Finally, Friends club examines the demographics, interests, and behavior of its users based on information obtained from surveys and server log files. The reason for this is to better understand and monitor website usage, improve website content, and the services we offer to our customers. This research is processed and analyzed in an aggregated manner.

Except as stated in this policy or on the Friends club website, Friends club does not provide personal data to third parties without the user's consent. Friends club may also share personal data with third-party business partners who are providers of our services, based on a legally required contract, to comply with the principles of this policy and the website.

Friends club may also disclose or make personal data accessible in cases where we believe in good faith that legal regulations require it.

Friends club collects personal data only to the extent necessary for the purposes stated in this policy and uses appropriate security technologies to ensure the security, integrity, and privacy of all personal data.

The user has the right to access personal data, the right to rectify or erase personal data, the right to ask Friends club for an explanation or to remedy a problematic situation if they believe that Friends club is processing personal data in violation of the user's privacy and personal life protection. Users can exercise these rights via our contact email: info@friendsclub.cz.

Friends club reserves the right to change this Privacy Policy at any time by updating it on the Friends club website. The current version of the Privacy Policy comes into effect on the date of its publication on the Friends club website.

If you have questions regarding this policy, please contact us at info@friendsclub.cz.